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AdvantechCare Service Packages

Proactive Maintenance Service

 
●  Why is maintenance always done after a problem occurs and usually when product or system is needed most?
●  Is there a better solution which can preempt faults and extend the service period?
●  Through the regular servicing of a car, faults can be spotted and corrected early: if car manufacturers can do it, why can’t we?
Minimize the risks of product defects and system crashes!
Advantech can periodically do on-site health checkups before a crisis happens; generating a checkup report which includes engineer's recommendations and feedback. Therefore, enabling take preemptive action.
Timely and smart!
When used with SUSI Access (Advantech's remote monitoring software), Advantech real-time monitors your systems’ health status; providing support services such as remote recovery or on-site checkup before you knew it was required.
Features of SUSI Access:
●  Device Monitoring: CPU/System Temperature, Fan Speed, Voltage, SQ Flash Life, Wireless Signal, Hardware log
●  Remote Configuration: Power On/Off, Display Brightness, Volume, File transfer, Screen Capture, Event log
●  System Recovery: on-click restore, Incremental Backup, Images FTP Server
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Your Benefits:
●  Reduces downtime and loss
●  Optimize system performance and extend product life
●  Timely and efficient response
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Notice: Advantech Proactive Maintenance Service is available in regions which provide on-site services. For more details, please contact your nearest Advantech representative.